If you have never opened a hosting account or you’re changing companies and the new one uses an account management interface that you have not seen so far, you may get puzzled about how to accomplish a given operation in your account or on your personal computer. This is why, a lot of hosting companies have compiled a knowledge base, which covers the most common inquiries and challenges pertaining to the particular platform they use, rather than including only general details. Such a knowledge base will allow you to find the right info quickly and easily, so you will not need to devote a lot of time and efforts to issues that may require something as simple as clicking on a button or ticking off a tick box. In this way, not only can you get things done, but you can also acquaint yourself with plenty of new and beneficial facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

If you’ve bought your very first shared hosting account through our company or have migrated your website over to us, you’ll get accustomed to our platform and our custom-built Hepsia hosting Control Panel in a jiffy as we have prepared an extensive online knowledge base where you can find all the information that you’ll ever need – both general info with regard to the web hosting service as a whole and more concrete info about the different features that you can use and the problems that you can experience. The articles themselves are located in two places. The whole article archive can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in each and every section of the Control Panel too. You can acquaint yourself with how to do just about everything, from creating an .htaccess file to managing a mailing list, and all the articles include thorough guidelines, so you won’t ever become puzzled because of an unclear text. Surely, in case you confront a more specific problem and you can’t find anything about it in our knowledge base, you can touch base with our tech support staff representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will permit you to access the in-depth online support documentation that we’ve prepared for you. The articles contain general info about our hosting services, informational tutorials about the various functions that you can use, together with troubleshooting instructions that can help you solve common issues that you could encounter. The topics that we have included encompass basically everything, from uncomplicated things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, while the whole article list can be accessed through the dedicated Help section.