Service Uptime Guarantee in Shared Hosting
All of our shared hosting packages come with a 99.9% service uptime guarantee. We are able to reach that goal by using a cutting-edge cloud hosting platform in which every single service (files, email messages, databases, etc.) has its own set of machines. We do not run everything on one web server as most companies do, so we have practically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the very best possible performance of your internet websites. If one machine fails, the other ones in the cluster will take over in order to guarantee the continuous work of the web sites. To protect yourself from infrastructural issues, our web server facilities use powerful diesel backup generators and several independent Internet providers as to ensure that targeted traffic will be able to reach your internet sites no matter what. We also have a team of knowledgeable professionals tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you buy a semi-dedicated server solution through us, you are going to enjoy a guaranteed 99.9% uptime. Your account will be set up on a hi-tech cloud hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, emails, stats and databases are all addressed by their own sets of web servers, so even when there is a trouble with one web server, your internet sites will not be affected whatsoever. This enables us to provide a considerably more stable web hosting service in comparison with businesses that run everything on one server where a problem with a single service can take the entire machine down. To avoid infrastructure difficulties, our data centers employ multiple Internet providers and powerful diesel generators, so no matter what happens, the machines will keep working without any disturbances and your websites will remain working. Any software difficulties are going to be dealt with without delay by our competent group of admins that check all servers 24/7.
Service Uptime Guarantee in VPS Servers
The network uptime shall never be a worry if you get a VPS server from us. The physical server in which your account is set up will be working no less than 99.9% of the time which includes routine maintenance procedures, which means that you will be able to enjoy a speedy and really dependable Internet hosting service at all times. To prevent any potential for service interruptions, our data centers use several Internet service providers and powerful diesel generators to ensure that nothing will affect the good functioning of your sites. We have a crew of experienced professionals that will resolve promptly any software issues that might appear, while hardware issues are avoided by using new and diligently tested server parts and hard drives working in RAID. In the eventuality of DDoS attacks, we've got hardware and software firewalls to filter the unwelcome traffic to your server.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, what offline software and / or script-driven applications you install on it or when you reboot it, we can ensure that it'll be accessible at least 99.9% of the time. Your hosting server is going to be located in our state-of-the-art facility in the core of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and a number of Internet providers, so no outages or any other infrastructural issues shall affect the proper work of your web sites at any time. Our skilled group of system administrators will ensure that if your server stops for some reason, it'll be rebooted quickly. To prevent any probability of malfunctions, we will give you a server with new and extensively tested hardware components to ensure that your Internet sites will be functioning no matter what.