Besides having more resources, a reason why you could get your own hosting server and use it instead of a shared web hosting plan is the fact you are able to install and run a large selection of software. With a shared account, you'll be able to use applications, which do not require root access and are not installed server-side, so if you require specific software for your web sites, you cannot set it up on a shared server. This is not the situation with a hosting server of your own where you'll be able to install anything you need. The downside is that you may not have much experience and taking care of your own machine is more difficult that managing a shared hosting account where the company manages most things. That's why we offer an additional service for our server packages called Installation & Troubleshooting and you can take advantage of it any time that you face any difficulties with the administration of your hosting server.

Installation and Troubleshooting in VPS Servers

The upgrade can be purchased for any one of the VPS server plans irrespective of the Operating System and Control Panel that you've picked or the task that you need to be executed as our administrators will aid you with everything related to the software on the machine. This includes, but is not limited to, setting up third-party programs, setting up server options, troubleshooting scripts if they don't work adequately, etcetera. The upgrade provides an hour of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed in the virtual private server billing Control Panel. You may use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your hosting server. This way, you may work on your websites without having to worry that you won't be able to use some app or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and if you add it, our knowledgeable administrators can help you with everything on your machine. Including installing any third-party software that you might want to use on the server and troubleshooting any script which operates badly or does not run at all. Our upgrade provides 60 minutes of work and if a certain task isn't very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left within your billing Control Panel and use them whenever you need help again. The Installation & Troubleshooting upgrade can be ordered at any time, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support later on, you could add it from the server billing area. Half an hour of custom work are included in our Managed Services pack as well, but if you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best feasible way.