Help and support Channels

  • Video Tutorials
  • Video Lessons

  • You can speedily learn how to make use of our HK Web Hosting Network Control Panel through our step–by–step video lessons.

  • Ticketing System
  • A Ticketing System

  • We are online 24/7 to answer your technical inquiries. Expect a solution in max 60 minutes after you have presented the ticket.

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Forms of Support

  • Shared Hosting Support
  • Shared Hosting Support

  • If you need help supervising your shared hosting account, or need more resources for your sites, just let us know and we’ll give you the most suitable answer.

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  • VPS Hosting Support
  • VPS Servers Help

  • Need help and support handling the SolusVM admin interface? Your VPS is acting up? Just let us know, we are able to help you.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • If you would like competent help from an admin technician or plan to enhance the set–up of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • In case you have any problems with your semi-dedicated server or need help with a specified endeavor, don't be reluctant to get hold of our skilled staff of support engineers. They are available 24/6, all set to assist you.
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