1 hour ticket response
HK Web Hosting Network’s team of customer service technicians is devoted to offering swift answers to all your queries. We’ll review your client support ticket the instant it’s been delivered and will reply back to you with a solution to your problem within less than 60 minutes after the tech support ticket submission. In reality, our average tech support ticket response time is 20 minutes.
A Top–Notch Help Desk Service
We have a team of web hosting support technicians who are ready to answer all your queries every time you need assistance. Almost all our help desk staff members have several years of experience in the shared hosting realm, so you can constantly rely on quick and detailed answers to your questions.
An Intuitive Help Center
To help you find a quick suggestion on how to use a specific service, we have implemented a really intuitive Help section in your Online Control Panel. You can search through an extensive collection of web hosting account management articles and website management articles, check our F.A.Q. database or check out our instructional video tutorials.
