Website Migration

A: The website migration service offered by HK Web Hosting Network is totally free of charge and involves moving all your web files, databases and emails from your current provider to your brand–new hosting account with us. We will also edit all the settings needed for your sites to be fully functional on our next–generation cloud hosting platform.Our technicians are fully capable of transferring just about any website. With years of experience in this field, they are experts in the specificities of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom application with a lot of custom libraries is as easy as transferring a plain WordPress weblog.

A: There are plenty of aspects to take into consideration – the total number of files, the physical size of the database, the complexity of the site itself and the present workload of our web site migration experts, etc. Still, we do our very best to perform all website migrations within a 48–hour time period. Less sizeable websites are migrated much faster – usually in less than 24 hours.

A: We do not request any private data. We will need, however, the login info for your present web hosting account along with the name of the site that you’d like to migrate.

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We are devoted to safeguarding the safety of the private data gathered from the customers. To accomplish that, we employ technical security measures to prevent the loss, the misuse, the alteration or the illegal disclosure of the information under our control. The measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the details that we obtain on the web. When we request customers to present financial information (such as a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption method.

A: Your web site will continue to work just like it did before with your former web hosting provider. As soon as we have finished the transfer, your website will be configured to work on our system and we’ll alert you to preview it. If it is working properly, all you will have to do is change the name server records pertaining to your domain. Your site will be transferred to us with no downtime.

A: No. We will never contact your web hosting provider about anything. They won’t be aware of the web site migration either.

A: Yup. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–driven web hosting platforms, because we do not offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary website building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.